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Our Policies

(Copies of our policies are freely available from the office, please ask a member of staff)






  1. Risk assessment

  2.      Children’s bathrooms/changing areas

  3.      Short trips, outings and excursions

  4.      Outdoors

  5.      Maintenance and repairs

1.6        Staff personal safety

1.7        Threats and abuse towards staff and volunteers

1.8        Entrances and approach to the building

1.9        Control of Substances Hazardous to Health (COSHH)

1.10      Manual handling

1.11      Festival (and other) decorations                                                                        

1.12      Jewelry and hair accessories                

1.13      Animals and pets         

1.14      Face painting

1.15      Notifiable incident, non-child protection

1.16      Terrorist threat/attach and lockdown

1.17      No smoking


2.0        Fire safety policy


  1. Fire safety



  1. Food safety and nutrition policy


3.1        Food preparation, storage and purchase

3.2        Food for play and cooking activities

3.3        Meeting dietary requirements


  1. Health policy



4.1        Accidents and emergency treatment

4.2        Administration of medicine

4.3        Life-saving medication and invasive treatments

4.4        Allergies and food intolerance

4.5        Poorly children

4.6        Puffin Pre-School illness exclusion periods

4.7        Oral Health


  1. Promoting inclusion, equality and valuing diversity policy


5.1        Promoting inclusion, equality and valuing diversity



6.0       Safeguarding and Child protection Policy

6.1       Visitor or intruder on the premises

6.2        Uncollected child

6.3        Missing child

6.4       Incapacitated parent

6.5        Death of a child on-site

6.6        Looked after children

6.7      E-Safety          

6.8     Key person supervision


7.0        Record keeping policy


7.1        Children’s records and data protection

7.1a      Privacy notice

7.2        Confidentiality, recording and sharing information

7.3        Client access to records           

7.4        Transfer of records



8.0        Staff, volunteers and students policy


8.1        Staff deployment

8.2        Deployment of volunteers and parent helpers

8.3        Student placement


9.0        Childcare practice policy


9.1        Waiting list and admissions

9.2        Absence

9.3        Prime times- The role of the key person

9.4        Prime times- Settling in and transitions

9.5        Establishing children’s starting points

9.6        Prime times – arrivals and departures

9.7        Prime times – Snack-times and mealtimes

9.8        Prime times – Intimate care and nappy changing

9.9        Promoting positive behaviour

9.10      Identification, assessment and support for children with SEND

9.11      Prime times – Transition to school

9.12      Progress check at age two


10.0      Working in partnership with parents and other agencies policy


10.1      Working in partnership with parents and other agencies

10.2      Complaints procedure for parents and service users

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